Back Home

About Us

Melissa Helms - Owner and Trainer

My name is Melissa Helms, but feel free to call me Mel, most people do! I am the owner of Woof Pack Dog Hotel and Lucybelle's Lodge.  I am also the head trainer for Woof Pack. I am originally from Winston- Salem, North Carolina and I moved to the High Country several years ago. I graduated from Appalachian State University and loved Boone and the High Country so much I never left! I really love being around all types of animals and I currently have 7 dogs and a cat, each with a very unique personality. You can check them out on the Full Time Woof Packer's Page!

Animal Behavior College - ABCTD Dog Trainer

Animal Behavior College - Mentor Trainer 

AKC Canine Good Citizen Evaluator

Therapy Pets Unlimited Evaluator

Therapy Pets Unlimited - Regional Director for North Carolina

Amy Mogler- Wyatt- Guest Relations Manager

I was raised in Nebraska, and moved to North Carolina in 2005 so that I could go to Carolina Panthers’ games and get residency for grad school. While I never did go to grad school, I did find my husband in the High Country and moved here to be close to his family. 

I have always had a deep connection with animals, especially those considered “underdogs,”  which led me to volunteering/fostering for a local rescue organization.  Since Melissa is also a big supporter of rescue, our paths have crossed many times,  and I have always admired and respected what she was able to do with/for dogs.  I enrolled in Animal Behavior College’s Dog Training Program in 2015. When time for my mentorship/practicum came up, I was excited to find out Melissa was going to be my mentor-trainer. After completing the program, she was in need of an assistant, and I jumped at the chance to work for her, and am so thrilled to actually get paid to work with animals on a daily basis. I have already learned so much from being a Woof Pack Staff Member and excited to not only keep expanding my knowledge base, but also continue to make Woof Pack THE BEST Pet Care Business in the High Country.  My current household consists of two dogs, six cats, and any number of auxiliary furkids (i.e. fosters). 

Animal Behavior College - ABCTD Dog Trainer

Alexandra Bradley - Guest Relations Attendant

My name is Alexandra (Alex for short) and  I am originally from Louisville, Kentucky but moved to Boone to pursue college. I just recently graduated from Appalachian State University with a degree in Biology and a concentration in Ecology. My long standing appreciation and love for animals led me to pursue a career in animal care and thus I joined on with Woof Pack. I grew up spending every summer in Boone at my Grandmother’s farm helping care for the multitude of dogs, cats, and horses. Aside from working on the farm, I also have multiple years of experience working at kennels and veterinary clinics, and experience working with wildlife throughout my biology coursework at App State. I currently live with 2 dogs (3 year old German Shepherd and 9 month old ChiWeenie) and 6 horses.

I am excited to be working at Woof Pack and getting the chance to take care of lots of wonderful animals while also learning more to help make me a better animal care specialist. I believe that animals are an important part of our world and want to do my best to help make their lives more comfortable and raise awareness on the importance of properly caring for pets and the wildlife around us! 

Lauren Tipton - Guest Relations Attendant


My name is Lauren Tipton, I am a 2013 graduate of the Animal Behavior College Dog Training Program, I am also pet CPR emergency certified. I am a native of the beautiful mountains of Boone, NC where I live with my husband, two sweet boys and three dogs. I look forward to getting to know you, and caring for your pets!